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Forum Discussion
RAX35 1.0.3.80 firmware issue
I updated RAX35 firmware from 1.0.3.62 to 1.0.3.8, wifi stopped working twice in 24 hrs. First time reboot fixed it, second time all lights were green but no wifi so I connected laptop to router and c...
I had the exact same problem and the rollback to the previous V1.0.3.62_1.0.1 fixed it so it's obviously a bug. I've tried contacting Netgear with an email support ticket twice now but have gotten no response. It doesn't even give me a reference number when it's submitted as it's just blank where it's supposed to be so I don't even know if they are actually being submitted. There's obviously not anything we can do about firmware bugs, which is clearly what it is if all 3 of us have the exact same issue on the same router with the same firmware update, so the lack of communication on Netgear's part is less than ideal. Staying on a deprecated firmware is not a long term solution nor do I feel like just periodically redownloading the update, hoping that it's been fixed then waiting to see if my network fails, and ultimately rolling back again when it does.
I have the exact issue ever since after the update. So frustrating...
OnyxNova wrote:I had the exact same problem and the rollback to the previous V1.0.3.62_1.0.1 fixed it so it's obviously a bug. I've tried contacting Netgear with an email support ticket twice now but have gotten no response. It doesn't even give me a reference number when it's submitted as it's just blank where it's supposed to be so I don't even know if they are actually being submitted. There's obviously not anything we can do about firmware bugs, which is clearly what it is if all 3 of us have the exact same issue on the same router with the same firmware update, so the lack of communication on Netgear's part is less than ideal. Staying on a deprecated firmware is not a long term solution nor do I feel like just periodically redownloading the update, hoping that it's been fixed then waiting to see if my network fails, and ultimately rolling back again when it does.