NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cbondre
Jul 14, 2020Tutor
RAX35 (AX3000) causing frequent disconnects over WiFII
Hello Netgear I had purchased and installed RAX35 (AX3000) router in Dec 2019. It worked fine for past 5 months and in early June had the firmware upgraded to latest V1.0.3.80_1.0.1. Past 3 weeks...
CLBTuco
Jul 14, 2020Star
Hi. Have the RAX40 with V1.0.3.80_1.0.1, having same problem. Purchased in March 2020. Just had to reboot the router to get WIFI back. Really don't want to restore back 1 firmware version, it took me weeks to get everything connnected and working. Hopefully there is a firmware or option fix.
Thanks
- CLBTucoJul 14, 2020Star
I should have searched, looks like issue is being tracked here (https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX40-Firmware-1-0-3-80-Crash-Bug-Log/td-p/1931718). Trying some of the option changes suggested.
- kvik369Jul 15, 2020Guide
anyone having any luck?
- UpsetCustomer98Jul 17, 2020Initiate
I am having the exact same problem since the latest firmware upgrade. The router stops working multiple times a day and I have to power it down and back up. It then works for a while and then stops again. I did a hard reset and set everything back up and it worked for a short while and started the same thing again where it quits multiple times a day. I am now going to be forced to buy another router. I assure you it won't be Netgear.