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Forum Discussion

Dib5889's avatar
Dib5889
Follower
Jun 29, 2020

RAX35 firmware from 1.0.3.62 to 1.0.3.8 Bug Tech Support is unaware of and NOT documented.

I updated my RAX35 firmware as suggest by my Netgear mobile app and Wi-Fi was intermittenly lost even though all LED"s were green. Occasional broadband connection was lost. Had to reboot the router a...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jun 30, 2020
Dib5889 wrote:

I was forced to purchase Gearhead tech support only to find thier recommendation was to roll back to a previous version. 

 

For future reference, that's regular advice here. Costs nothing.

 

Did it work?

 

 

  • bringo's avatar
    bringo
    Guide
    Jun 30, 2020

    i discovered the wifi problem and reverted back myself without being charged for paying support.  i wonder if they did that on purpose because they have not fully tested their firmware before being released....