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Forum Discussion
RAX35 Firmware Update Problems and WiFi Drops
Current issue persists and looks like it hasn't been fixed for over 6mos by Netgear. I have an Android 9 tablet which will not connect to my Netgear Nighthawk RAX35 so I updated the firmware to the c...
I was having the same problem. Could not figure it out. Then I noticed my phone was only showing NETGEAR24-5G for the wifi channel no NETGEAR24. I logged into the router aqnd checked the wireless names and both the 2.4G and 5G were both labeled as NETGEAR24. I managed to get the 5G to change to NETGEAR24-5G and it seems to work now. Hope it stays this way.
I am having the same issue. I called in just before my support expired. They had me doing all this crazy backend stuff. This is litterally my 3rd replaced unit from Netgear. Still in the sulifane. I am very reluctant to open it up and use it. For the fear that I will have the same issues as you all have.
I had a tech support rep tell me that the router is not compatible with my internet. I was like WTF. I have an Arris Surfboard as our modem for COX. I told the tech that makes no sense. The only thing the modem is doing is providing an internet signal. The issue is with the router's firmware. Even the latest firmware says it address the wifi dropout issue.
What should I do? Find a sucker to buy this one and go to what? We will have fiber here in the next year or so. What do you all think?
I thought my problem was solved by having the names change but I was wrong. Didn't even last a week. I purchased a Juplink
RX4-1500 WIFI 6 Router.