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Forum Discussion
RAX35 Lost in the universe when using AP Mode
I just got my RAX35 bought on black friday. The firmware is sooooo slooooooooow... But the most troublesome problem is that when I tryed to enable ap mode, the router just disappear from the univers...
My main router is a x86 server with RHEL8
The RAX35 is nowhere in the network, and the dhcp server didn't log any dhcp requests from the RAX.
I also have a R6300v2 running in AP mode and it is on the network. I have been using this setup for years and it really surprised me that the RAX is completely lost in AP mode.
I can understant that some work is still being done on the firmware of a new device, but I think the basic functions of a new product must be guranteed before any product was put onto the market. Its a new device and as i said, the only way to get the device back after entering AP mode is to do a reset. The router has been resetted for many times and of course, its on the latest firmware.
I don't think advanced support is needed in my setup, as the complex functions in my network are all handled by the RHEL8 server and the router is supposed to simply run in the AP mode, another netgear router is in my network running in AP mode flawlessly. Yeah, the RAX35 just disappeared simply after you click the box of AP mode.No complex setup was involved. I was expecting the RAX working like the old R6300v2 and R8000 I used to have, set into the AP mode, get a ip from the main router and switch all devices connected to the "AP".I would suspect it was more a firmware issue than a setup issue.
rickliu2000 wrote:
My main router is a x86 server with RHEL8
The RAX35 is nowhere in the network, and the dhcp server didn't log any dhcp requests from the RAX.
I also have a R6300v2 running in AP mode and it is on the network. I have been using this setup for years and it really surprised me that the RAX is completely lost in AP mode.
I can understant that some work is still being done on the firmware of a new device, but I think the basic functions of a new product must be guranteed before any product was put onto the market. Its a new device and as i said, the only way to get the device back after entering AP mode is to do a reset. The router has been resetted for many times and of course, its on the latest firmware.
I don't think advanced support is needed in my setup, as the complex functions in my network are all handled by the RHEL8 server and the router is supposed to simply run in the AP mode, another netgear router is in my network running in AP mode flawlessly. Yeah, the RAX35 just disappeared simply after you click the box of AP mode.No complex setup was involved. I was expecting the RAX working like the old R6300v2 and R8000 I used to have, set into the AP mode, get a ip from the main router and switch all devices connected to the "AP".I would suspect it was more a firmware issue than a setup issue.
If new devices functions were gauranteed, there wouldn't be firmware updates. Especially since the AX standard was just certified recently.
Saying its on the latest firmware kind of helps. but not really. anyone who references this post, looks are it for fixes, or even the moderators who watch for problems, aren't going to know what firmware your on. It changes frequently with newer devices.
If you think its a firmware issue, have you tried downgrading the firwmare to check if its a recent issue? make sure to reset it after any downgrades.
another though is to test the issue. Place your R6300 back in router mode (it'll be a double nat temporarily) and connect the RAX to it in AP mode. See if it functions properly with the R6300 running routing. If it does, then it might point back to your RHEL8 setup.
It has nothing to do with the new standard I think, A netgear in the AP mode will also work like a switch on its ethernet ports, but it is not the case on RAX35. I have tested both under R6300 as a router and connected directly to another ubiquiti router which would directly assign public ips to devices, the AP mode died in both scenario . I will try old firmware but both the firmware when I opened the box and the updated firmware failed in AP mode.
so maybe it would be good to get support involved? If you're that competent in networking (wasn't meant to sound insulting), they'll probably elevate your case with enough conversation. Get the right support person and someone familar enough with networking for decent troubleshooting and maybe a fix will happen. It certainly won't happen if the right people don't get made aware of the problem.
As I excepted
they ask me to reset and enter AP mode using exactly the same procedure as what I did.
But still
no good luck.....
BTW, I cannot find a firmware with older version for the RAX35 : (
Hello rickliu2000 ,
Just sharing my experience with this router. I was able to set it to AP but on a old method where Internet connection should come in to 1 of the LAN ports instead of the WAN port. You also need to manually set the router's IP on LAN setup. Make sure it's the same range as the main router's IP then disable the DHCP server option on the LAN setup.
Hope this help. :)