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RAX35 UNABLE to Connect to Router Setup
Nighthawk AX4 AX3000 4-Stream Wi-Fi Router MODEL: RAX35 (Dec 2019) / Firmware: v1.0.3.80-1.0.1 Gateway Modem: (AT&T U-verse) Pace Plc / Model 5031NV-030 / DSL (unfortantly it's all I can get where I...
antinode (Guru), You'e probably heard this before, but you are the GURU... my problem is solved.
I followed your steps under [I would...] in your previous reply. My RAX35 router and it's wi-fi, my AT&T Gateway setup, PC, and home LAN, and all concerned connected devices are working as I intened them to. THANKS for your help. Regards!
> Gateway Modem: (AT&T U-verse) Pace Plc / Model 5031NV-030 [...]
By default, that's a modem+router ("gateway"), not a simple "Modem".
> Nighthawk AX4 AX3000 4-Stream Wi-Fi Router MODEL: RAX35 [...]
RAX35[v1] or RAX35v2? Look for "Model" on the product label.
How, exactly, is it connected to what, exactly? (Hint: If a device
has different types of ports, then "connected to device" is not enough
detail.) Cascading multiple routers can cause multiple problems.
Why? Better wireless-network coverage, or some other reason?
> PROBLEM: Router Wi-Fi stopped working [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot". Pay particular attention to the
"WiFi LED" and "WiFi button". Did you press it? Further reading might
not hurt, either.
Or are wireless devices connecting to the router (which?), but not to
the Internet, or what, exactly?
> [...] Unable to access Router setup page on PC (times out). [...]
"Unable" is not a useful problem description. It does not say
what you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
How is your (unspecified) "PC" connected to what?
If your computer is connected to the 5031NV LAN (wired or wireless),
and the RAX35 WAN/Internet port is connected to a 5031NV LAN Ethernet
port, then you could expect trouble accessing the RAX35 management web
site, because the RAX35 (in router mode) would see that as "remote
access" or "remote management", which, by default, is disabled. Look
for "Manage remote access" in the RAX35 User Manual. But see below.
> [...] Nighthawk App [...]
I'd avoid any Netgear-supplied app, and stick with a web browser.
Fewer complications, better visibility.
> [...] Then reconnected only the phone (landline) data cable, broadband
> cable, PC ethernet cable, and power cable, [...]
A typical cable here has two ends. "reconnected [...] PC ethernet
cable" to _what_?
> [...] plugged in ethernet cable to modem and RAX35 router. [...]
See "Hint: [...]", above.
> [...] NOTHING WORKS [...]
See "not a useful problem description [...]", above.
Assuming that the purpose of the RAX35 was better wireless-network
coverage, then you might want to configure it as a wireless access
point. Look for "Set up the router as a WiFi access point" in the RAX35
User Manual. At the very least, that should reduce the number of IP
address subnets with which you'll need to deal.