NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JTagorda
Dec 01, 2019Aspirant
Rax35 Wireless Bridge Mode unavailable in web gui
Can't seem to find the bridge mode and I've looked everywhere. Updated to latest firmware also
NetUser5
Dec 03, 2019Aspirant
I agree there is something wrong here. I picked up one of these (Nighthawk RAX35) routers on black friday sale and have put about 8 hours wrestling with it trying to get the AP mode to work. Anyone get it to work yet? I can set the unit up as a router and wireless clients will browse web as normal but when switching it to AP mode dhcp times out (computer self assigns IP) even though I have an edge router doing the dhcp. The other oddity is this unit registers three mac addresses and I captured all of them on the edge router connect list and set a dhcp reservation so when any of those mac addresses connected it would be assigned a certain ip address. Only during router mode will any of them show up on the edge router (which is a netgear 7450) but when switching to AP mode the unit disappears from the universe and the only way to find it is to factory reset it. Going to try setting a static IP and see if that makes a difference. All LED's are green and showing connectivity on the router but nothing gets an IP when connecting.
NetUser5
Dec 03, 2019Aspirant
Replying to my own post. Reset rax35 to factory, started config over again and set to AP mode and the static ip and mac address do not show up in the edge router. I assigned to an IP not within the dhcp range so would not conflict. Lights are all green on router but no traffic passing through it. I updated to the latest firmware as of 12/2/2019. Anyone have a tech support ticket in on this yet?
- rickliu2000Dec 07, 2019Aspirant
same thing happened to me...
Hope this problem could be solved quickly
- rewverDec 08, 2019Initiate
For my support ticket "I would like to inform you that, bridge mode is not available in Router(RAX35 )."
netgear, is this a joke? I bought this to replace a 10 year old $30 router that supports bridging. The tech sheet doesn't mention anything about bridging not being supported - presumable because all wifi routers support bridging and this is only being blocked in software. This thing is more like a wireless to wiired converter than a wifi router. Have to pay for a $200+ model to get bridging support is insane. Isn't the Nighthawk supposed to be your premium consumer router? And it can't even bridge? I guess netgear just got added to my list of brands to never buy from again. I'll be returning this.
- michaelkenwardDec 09, 2019Guru - Experienced User
rewver wrote:
The tech sheet doesn't mention anything about bridging not being supported - presumable because all wifi routers support bridging and this is only being blocked in software.
You can't expect a data sheet to list everything that something cannot do. The answer is to check the manuals before you part with your money. Don't make assumptions.
A quick check of the manuals suggests that the RAX75, RAX80 and RAX120 support wireless bridge mode.
It is by no means true that all wifi routers support bridging. However, quite a few other Netgear routers also support this operation. You just picked one that does not.
If it isn't too late, take it back and get something else.
- WeidnerJJan 11, 2020Aspirant
Yes,
I put in a support ticket(s):
NETGEAR Support Case #41988819
NETGEAR Support Case #41999187Spent hours and hours on the phone with Netgear, and even took one router back and got a different one to do the same thing.
I will call B.S. on AP mode and the RAX 35. It has it's own menu option (attached).
They only offered a half baked solution was to disable the internal DHCP server and connect to my Google Fiber router using a LAN port (instead of the WAN) port. Now I watch for updated firmware from time to time - which will hopefully fix this issue.