RAX35

My issue with this router is still not resolved.  Netgear has not responded with a fix.  I have since contacted Arlo Support and worked with them for 3 hours on the phone to no avail. The Arlo Video Doorbell will still not connect to this router.  I have since replace this router with a new one and still it will not connect to the doorbell.  During setup of the doorbell it disconnects and says my WiFi is diconnected as it tries to find the WiFi Router.   Still need Support Help.

Yes, I have contacted Arlo Support and was on the phone for over 3 hours trying different options and settings and none worked.  Tech support took the issue back to there Engineers and worked on possible solutions all week.  They called me this Friday and we tried some more settings and none of those worked.  Right now they are saying the the Netgear RAX35 and probably the 40 are not compatible with Arlo devices!  They will continue to try and determine why they are not compatible.

As a last effort Friday night, I hooked up my upstairs WiFi Extender (Netgear) and brought it downstairs and linked it with the RAX35 Router.  Changed my phone settings to the WiFi Extender and typed in the Extender's WiFi name with the RAX35 password and it CONNECTED!  It is connected and working but only with the Netgear Extender.  There is clearly a compatibility issue with this router!  Arlo Support stated they will continue to try and resolve.