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Forum Discussion
RAX35
My Dell Computer Inspiron 15 will not recognize he new Router Nighthawk RAX35. So frustrating!
Agree with microchip8 . its tough to help when you don't tell us much.
1. What wireless chipset is in the inspiron? intel devices have had issues with early drivers. If you've got an intel wireless card, go to the intel site to get the most recent version. Not windows update.
2. What firmware is on your router?
3. What modem do you have?
4. What actual error/problem is it giving you? does it see the wireless and doesn't connect? does it not see wireless at all? what exactly os going on?
the more details/info you provide to us, the better help we can give you. When you give us minimal info, its difficult if not impossible to help.
You can go to netgear.com/support/ and type in your model. It'll give you the manual, firmware, troubleshooting, etc to help
Agree with above. One thing comes to mind you could try since this is an AX router. Go into config and turn AX off and see if it works then. If so you know there is an issue between the laptop and the router when AX is enabled.