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Forum Discussion

schmittyaz5's avatar
schmittyaz5
Follower
Nov 20, 2020

RAX35

I had everything registered and connected yesterday and today it lost the connection and can’t find the NETGEAR18 address it set up... I have unplugged everything and replugged and re-registered but still not working

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Nov 25, 2020

    Hello schmittyaz5,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian