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Forum Discussion
cbfr337
Dec 07, 2021Aspirant
RAX35V2 Dropping internet every hour for about 3-5 secs
RAX35V2 Dropping internet every hour for about 3-5 secs. How to fix
FURRYe38
Dec 07, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please give FW version being used and brand and model of ISP Modem/ONT that the router is connected too.
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
- plemansDec 07, 2021Guru - Experienced User
You might also try adding some more details like:
firmware on router:
Gateway its connected to:
Does it happen to all devices on the same time? only wireless devices?
only 2.4ghz devices?
What do the logs on the router show that happens?Details are key to helping.