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LanceBurbank's avatar
LanceBurbank
Aspirant
Dec 22, 2021
Solved

RAX35v2 is not allowing Dropbox to sync

I have an RAX35v2 router. Originally Dropbox worked fine with it, but now the router appears to be blocking Dropbox syncing. Sync works fine when I use another router so I'm ruling out the Mac OS or ...
  • FURRYe38's avatar
    FURRYe38
    Dec 26, 2021

    Seen odd things with Monterey. I'd contact Apple and let them know what your seeing betwee your two Macs. I've filed s few items against OSX 12 since beta started. They fixed most of them. One of them was Monterey would crash if I connected to my NAS via SMB. Another was scrolling with mouse in text exit would cause the app to hang. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 23, 2021

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Is Smart Connect, Beamforming and MIMO and WMM Enabled on the router? 

 

LanceBurbank's avatar
LanceBurbank
Aspirant
Dec 23, 2021

Thanks for the reply. I really appreciate it.

 

Firmware = V1.0.4.100_2.0.64

Smart Connect = NOT enabled

Beamforming = Enabled (5g)

MIMO = NOT enabled

WMM = Enabled

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 23, 2021

    Same thing happens if Smart Connect is enabled? 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • LanceBurbank's avatar
      LanceBurbank
      Aspirant
      Dec 25, 2021

      I'll have to try Smart Connect. 

       

      Here's my modem info:

      Taking a look on the Spectrum website because the modem is not identified except for a Spectrum label on the external case, looks like a Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem.