NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RAX35v2 is not allowing Dropbox to sync
I have an RAX35v2 router. Originally Dropbox worked fine with it, but now the router appears to be blocking Dropbox syncing. Sync works fine when I use another router so I'm ruling out the Mac OS or ...
Seen odd things with Monterey. I'd contact Apple and let them know what your seeing betwee your two Macs. I've filed s few items against OSX 12 since beta started. They fixed most of them. One of them was Monterey would crash if I connected to my NAS via SMB. Another was scrolling with mouse in text exit would cause the app to hang.
Same thing happens if Smart Connect is enabled?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I'll have to try Smart Connect.
Here's my modem info:
Taking a look on the Spectrum website because the modem is not identified except for a Spectrum label on the external case, looks like a Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem.
What is also very useful is looking in the logfile on your router to see what is going on blocked): https://www.downloads.netgear.com/files/GDC/RAX35v2/RAX35v2_UM_EN.pdf (page 98 of this manual)
Spectrum is using Hitron for there cable modem/router : https://us.hitrontech.com/products/service-providers/e31n2v1-cable-modem-router/
OK, I logged into my Spectrum account and discovered that I have a Motorola E31U2V1.
Also ... my very old Macbook Pro running OS Catalina actually syncs fine with Dropbox (using same network and router). So, maybe not the router after all. Having said that, my Macbook Pro running Monterey, the computer I'm having issues with, works fine when using my mother-in-law's router. So just really puzzled by all of this.