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Forum Discussion
blasf69
Nov 18, 2020Aspirant
RAX35V2 Walmart special
Hello, I just purchased a Netgear Nighthawk AX4 AX3000 4 stream router. On the bottom sticker Model: RAX35 When I log into the web interface the model displayed is RAX35V2 I searched google for R...
ANewUser
Jan 05, 2021Aspirant
I've purchased the same ROUTER from Walmart.
I didn't checked on the Internet about that router before purchasing - I just saw the price ($112) and immediately decided to get it.
My previous router was Netgear AC2350. I did not have any issues with it until recently.
In the last month, I would check my Internet speed (from Xfinity) around 7:00am. It's about 489mbps.
Cool, but...
Around 10:00am it would go to about 50mbps.
After a few days of similar results, I've called Xfinity and they sent a technician to work on my issues. After checking all my connections, the technician figured out that my problem was not with Xfinity or my Arris gateway/modem, but with my Netgear AC2350 router.
My AC2350 had all recent updates; therefore, I've decided to get a new router.
I got RAX35v.2
The instalation of RAX35v.2 was, more or less, easy, and the wired computer showed constantly my internet speed at around 400mbps. I was happy with it, but...
I've noticed that it shows only one network - Netgear...
I did not see a network of the 5 GHz band.
Now, my biggest issue.
I've re-installed my Netgear Mesh extender AC2200 EX7300.
I was not too dificult to re-install it with the help of Netgear App, but...
With my previous AC2350 router and the same Mesh extender EX7300, I used to get about 230mbps around the Mesh extender by using the 5 GHz band.
Now, I can get only about 96mbps.
Is the signal from RAX35v.2 weaker than from AC2350?
Should I purchase a new Mesh Extender, like EAX80 or something similar?
Maybe, Dual-band AX1800 Add-On Satellite (MS60)?
Or, maybe, I should return RAX35v.2 and get
the NETGEAR Nighthawk AX1800 Dual Band Mesh WiFi 6 System, 2-Pack (MK62)
Thank you for your help.
- Christian_RJan 11, 2021NETGEAR Employee Retired
Hello ANewUser,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian