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Forum Discussion
Tsegreti
Jul 19, 2019Aspirant
RAX4 AX Router 2 Antennas but I'm Getting Bad Signal at Distance
I Have Decent Signal in the Room it's In after That it Drops Significantly. I have ax not checked because my laptop doesn't support wifi 6.
Christian_R
Jul 22, 2019NETGEAR Employee Retired
Hello Tsegreti,
Thanks for your post. There are other factors that come into play when it comes to WiFi signal strength such as the building material of your home, the device being used to test WiFi strength, etc. Would you mind telling us a little more about the device(s) you're using and if you experience this issue with one device or all.
~Christian
Tsegreti
Dec 14, 2019Aspirant
Sorry for the late reply I have been having a Terrible year. Right now my leg is broken.
2 Level Home of Weak Insulation.
Router is say back right corner
________
| |
| |
| X |
--------------
There so that's router level 2.
Even right under it to right I'm getting worse 5ghz speeds than 2ghz.
And it's been so erratic.
No metal just wood.
Please let me know what I need to do
2 Level Home of Weak Insulation.
Router is say back right corner
________
| |
| |
| X |
--------------
There so that's router level 2.
Even right under it to right I'm getting worse 5ghz speeds than 2ghz.
And it's been so erratic.
No metal just wood.
Please let me know what I need to do
- Christian_RDec 16, 2019NETGEAR Employee Retired
Hello Tsegreti,
Hope you're having a speedy recovery! I would check to see if your device requires a firmware update. If so, I would recommend a factory reset on the router after an update. I have linked the release notes to the latest firmware version below.
https://kb.netgear.com/000061392/RAX40-Firmware-Version-1-0-3-64
Christian