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Fredhm's avatar
Fredhm
Follower
May 31, 2020

Rax4

New set up yesterday with 2 case numbers finally got it working. Had to reset router/modem again this morning. Can that happen if we lose signal to modem? Had to re enter my security questions for the umteenth time. Should I send it back?

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 04, 2020

    Hello Fredhm,

     

    If you're still experiencing issue(s) I would recommend trying to get in contact with support again and have them follow up on your cases. 

     

    Christian