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RAX40 cannot connect to routerlogin.net
Somehow I am blocked out of my router. I have internet connection, Nighthawk app says router is offline, but it is working. Phones and laptops will only connect to NetGear wifi extender as of just a few days ago. Web broswer will not connect to routerlogin.net (Brave) Firefox redirects to NetGear main page. What am I missing. Hacked ? Help...
With a little help from my friends. Back up and running, making sure I utlize Armor and cataloging id's then lock down the routers from new loggins.
Thank you for the help !
5 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a factory reset and setup from scratch been performed since last FW update?
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.So it appears I have been attacked by an outside computer that has taken over my router login found on my network -EM-87F12R2, at the very bottom of this snip pic. What are the next steps ? Will the factory reset button work ?
IS there a wired device on your network that has the host name?
Can you access the routers web page at 192.168.1.1?
Factory reset the router. Disconnect ALL wired devices from the back of the router accept for your 1 wired PC that you'll be working with. Walk thru the setup wizard at 192.168.1.1.
