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Forum Discussion

SLO-Life's avatar
SLO-Life
Follower
Dec 04, 2020

RAX40 crashes when netgear range extender is connected

I replaced my R6300 WiFi router with a new RAX40 WiFi Router (and new NetGear cable modem too) . With my old WiFi router my WN3500RP extender work almost flawlessly in both 2.5 and 5G range extending,...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 10, 2020

Hello SLO-Life,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian