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Forum Discussion
FoxAdv
Jan 27, 2020Aspirant
RAX40 cutting my upload speed?
Hello, I purchased a RAX40 a few weeks ago. The first few days, my upload speeds were what I was expecting (~30Mbps), but soon after that, I noticed that my upload speeds have been cut in half (n...
FoxAdv
Jan 27, 2020Aspirant
PS. Firmware version I am on is
1.0.3.64
FoxAdv
Jan 27, 2020Aspirant
One more thing...QoS is off.
- plemansJan 28, 2020Guru - Experienced User
What modem are you using? (model?)
- FoxAdvJan 28, 2020Aspirant
arris tm1602
- plemansJan 28, 2020Guru - Experienced User
A couple things I'd try.
1.hardwire directly into the modem for a couple days. This'll let you see if its a modem/provider issue. If its staying solid, then keep going.
2. If you've never factory reset, it doesn't hurt. The rax devices are pretty new and respond well to update and reset.
3. Downgrading is worth a shot. Again the rax devices are pretty new. its not unheard of for newer device's firmware to have issues.