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Forum Discussion
RAX40 cutting my upload speed?
Hello, I purchased a RAX40 a few weeks ago. The first few days, my upload speeds were what I was expecting (~30Mbps), but soon after that, I noticed that my upload speeds have been cut in half (n...
One more thing...QoS is off.
What modem are you using? (model?)
arris tm1602
A couple things I'd try.
1.hardwire directly into the modem for a couple days. This'll let you see if its a modem/provider issue. If its staying solid, then keep going.
2. If you've never factory reset, it doesn't hurt. The rax devices are pretty new and respond well to update and reset.
3. Downgrading is worth a shot. Again the rax devices are pretty new. its not unheard of for newer device's firmware to have issues.
Yes, I've already tried to go directly into the modem as I stated in my first post. When I did this, I immediately got back my full upload speed of 30Mbps, so I was able to rule out the modem or my ISP as the source of the slowdown.
It is only when going through the router (either via wired ethernet or WiFi) that I see a significant reduction in upload speed.
I will try your other two suggestions. Factory reset...and if that doesn't work, I will try an older firmware...although I am reluctant to go to an older firmware because of the issues they pose...namely one of them which is particularly concerning (The router randomly reboots)...that was something that was fixed with the most recent firmware, and I certainly wouldn't want to expose myself to random router reboots...lol