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Forum Discussion
RAX40 dropping internet connection
It seems the router drops internet connection quite randomly. Modem.router does have internet access, so problem is due to the RAX40. 2nd item. It seems that multicast UDP is not supported how can i...
I can't believe how bad Netgear are witih their product support especially when there's clearly widespread issues plaguing so many of their RAX products...
I solved it like many others, returned the product and bought one from a different vendor.
I'm very upset, as I have been a loyal customer for nearly 10 years.
- I wish I could return mine too but I’m already passed the return period. Sigh. Shame on you Netgear for talking up your products and after purchasing, you don’t even help your customers when they have issues with them.
Pls stop spent your time on this problem RAX40. Return it and ask the manufacuturer to recall, or even refuns. I am usually friend of Netgear (R6300 and R7000P, and other in the past). But, this time. I had to stop to purchase this brand in future! Go for ASUS!!!
itsmehuey wrote:
I wish I could return mine too but I’m already passed the return period. Sigh. Shame on you Netgear for talking up your products and after purchasing, you don’t even help your customers when they have issues with them.
.I cannot return it. As I mentioned previously, it has passed the return period. Christian_R has escalated my case to L2 support so let's see what happens out of that. Am now waiting for a call from a dedicated L2 support tech to discuss.