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Forum Discussion
Solved
RAX40 dropping signal
Anyone else experiencing signal loss randomly with latest firmware? ISP is good, router works fine after reboot, but it's almost daily and sometimes twice a day. Running Firmware V1.0.3.80_1....
- I ended up swapping for an ASUS AX3000. This being the final straw, I have had multiple issues over the last year and change from SmartConnect not working at all to spontaneous reboots. I couldn’t go much more than a week without some sort of issue.
I ended up swapping for an ASUS AX3000. This being the final straw, I have had multiple issues over the last year and change from SmartConnect not working at all to spontaneous reboots. I couldn’t go much more than a week without some sort of issue.
ngrover Also, it's weird to mark this as a solution. Getting a new router is not a solution. I would just recomment leaving this as not solved since... it's not solved. It needs more eyes that this is a problem.
100% agree - suggesting to buy a new router, when we purchased this router assuming it would be perfectly fine (as you would, purchasing something that costs as much as it did), is NOT a solution.
Netgear need to pull their fingers out of their arses and FIX THIS!
- What is weird is that netgear won’t support their product. I think getting a new router is literally the ONLY solution. So I’ll keep it marked as solved, unless you have a valid solution suggestion? I keep getting replies so people are seeing this, and showing as solved will probably get more eyes since people are looking for a solution.
The issues everyone seem to be sharing are a widespread concern and it’s awful business acumen to leave paying customers high and dry. If this was some small device, I’d get it. But a ‘flagship’ WiFi 6 device?? Absolutely wild.Hi all,
I've had this issue since purchasing the router in March (and this was with the 64 firmware). I was getting occasional dropouts but having massive connection flapping and BSD on my Surface Pro tablet. I thought it was the tablet and got it replaced by Microsoft, but it still has the same issues and will only work if it's connected via 5Ghz and located in a different room to the router (go figure?!).
Since working from home, I have noticed that I get regular dropouts on all of my devices, and then a complete shut-down of network due to "DOS attacks" (according to the log) that aren't actually DOS attacks.
Firmware changes haven't made any difference, and I've been through support with no luck and no solution.
I hope this gets looked into as it's not a cheap router (especially in Aus!). I'll look into the Asus that's been spruiked on this thread and maybe donate this hunk of junk to an electronical engineering student.
Netgear - shame on you.
Reverting to the 64 firmware version worked in my case. I haven't had any issues since the reversion and that been almost two months. I would make sure your on the 64 version becuse the RAX40 router has an auto update option which I disabled in my case. If you can't get it to work, I would definitely consider getting an ASUS router.