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Forum Discussion
Solved
RAX40 dropping signal
Anyone else experiencing signal loss randomly with latest firmware? ISP is good, router works fine after reboot, but it's almost daily and sometimes twice a day. Running Firmware V1.0.3.80_1....
- I ended up swapping for an ASUS AX3000. This being the final straw, I have had multiple issues over the last year and change from SmartConnect not working at all to spontaneous reboots. I couldn’t go much more than a week without some sort of issue.
Can someone on this board who still have 90 days tech support tell the tech support team to remove the freakin’ firmware until a new one is made? It’s so stupid that we can’t even email
Or report bugs!
Or report bugs!
After a ticket is closed, they send you a survey. Since I had to open three, I just finished the last survey and I didn't hold back on the criticism of their support and the buggy firmware that they still have up on their servers. I don't know if will do any good but I told them their support sucks and that they should remove the firmware before it causes more problems for their customers.
- Hope at least someone acknowledges it and removes the firmware.. with our setting of not updating firmware automatically we won’t even know if a new WORKING one is available!!