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Forum Discussion

ngrover's avatar
ngrover
Guide
Jul 13, 2020
Solved

RAX40 dropping signal

Anyone else experiencing signal loss randomly with latest firmware?   ISP is good, router works fine after reboot, but it's almost daily and sometimes twice a day.   Running Firmware V1.0.3.80_1....
  • ngrover's avatar
    ngrover
    Jul 14, 2020
    I ended up swapping for an ASUS AX3000. This being the final straw, I have had multiple issues over the last year and change from SmartConnect not working at all to spontaneous reboots. I couldn’t go much more than a week without some sort of issue.
Chana88's avatar
Chana88
Apprentice
Jan 10, 2021

It will be ok few days then the trouble starts

i wish I could send mine back and get refund only 6 months old

z3n's avatar
z3n
Guide
Jan 10, 2021
You are within the 1 year warranty and can get them to replace the product, couldn't you?
  • Chana88's avatar
    Chana88
    Apprentice
    Jan 11, 2021

    I would rather get a refund then a exchange will still be in the same boat as the firmware will be the same