NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bogchamp
May 03, 2025Follower
RAX40 end of service?
I'm investigating an email I got that seems to be from a legitimate NETGEAR address, saying my only 4 year old router is being forcibly end of serviced this July. A router that's still for sale in their online shop. Cannot confirm whether this is legit, has anyone else gotten this? or is there a way I can confirm through the company? Product support seems to be limited cause it's an older model already.
can provide the email body if necessary, received it on the same address I used to register the product back when I bought it, came from emarketing @ e.netgear.com.
2 Replies
Sort By
I haven't seen any of the RAX devices on the EOS list and certainly not the RAX40.
Usually it just means they're done with updates for it. It'll still work fine