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bogchamp's avatar
bogchamp
Follower
May 03, 2025

RAX40 end of service?

I'm investigating an email I got that seems to be from a legitimate NETGEAR address, saying my only 4 year old router is being forcibly end of serviced this July. A router that's still for sale in their online shop. Cannot confirm whether this is legit, has anyone else gotten this? or is there a way I can confirm through the company? Product support seems to be limited cause it's an older model already.

 

can provide the email body if necessary, received it on the same address I used to register the product back when I bought it, came from emarketing @ e.netgear.com.