NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rnvest
Jul 01, 2020Initiate
RAX40 Factory Reset will not accept edited SSID and PW
After being forced to factory reset the RAX40, after a firmware update locked up the device, now I cannot reset the SSID and PW to the previous in the web interface.
Anyone out there have this issue?
30 June 2020 10PM CDT US
3 Replies
Sort By
Rnvest wrote:
...now I cannot reset the SSID and PW to the previous in the web interface.
That's not much to go on. What are you doing, how are you doing it and what happens when you try?
- RnvestInitiate
In the web interface to the RAX40 both in the Basic and Advanced tabs editing the 2 & 5GHz SSIDs and PW's to other than the default given by Netgear. Accepting the Apply button the web interface shows the time loading bar, it takes a long time, and eventually reverts back to the default settings. Each time. Internet interface is solid and "good".
- BAFOAspirantI have had the same issue. No settings get saved at all. I am going to try another factory reset and call support if I it doesn’t work. Let me know if you had any issues.