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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
I just joined the forum and came here to talk about this. Since I've upgraded (from 1.0.3.64) the router has been unstable.
Initially I thought it was because I was starting to enable some of the wifi 6 features, but after setting everything back to how I had it prior to the upgrade, I still have issues.
Here are the things that don't work properly for me
Smart Connect - when enabled, my wifi devices which support 2.4G and 5G will drop from the network for several seconds. I thought it was a Smart Connect feature, but I disabled it and I still get the issue. This (disconnects) wasn't an issue before this firmware.
I run 2 DHCP servers (primary/secondary) on the network. I have Guest Wifi is a separate SSID but it is "allowed to see devices on my network" - and should get an IP from these servers. However, they connect to the SSID but do not get an IP address. This also was not an issue before this firmware.
The router "stops" responding and the web interface doesn't respond. y that, I mean, I cannot ping the router IP and cannot get on the admin web interface, but can still get to the internet. Devices connected to wifi can ping other devices, just not the router IP. The only way to get access back to the router is by rebooting it. I've done this 5-6 times since I installed the firmware on Sunday 2020-06-14. This ALSO was not an issue before this firmware.
It's very frustrating. I haven't had my router for a long time - longer than 90 days, but less than a year. I'm actual VERY unhappy with it. Granted the amount on money I spent isn't a lot, but I've had cheaper routers that performed better and provided better functionality - I got this one because of 802.11ax. Working with this router makes me think of the scene in the movie Office Space where they smash the printer with a baseball bat. If I had a baseball bat, I probably would have smashed the router by now.
If I didn't actually NEED to use the router, I'd factory reset it and find every single flaw by testing and documenting everything meticulously.
If this router keeps "working" like this, I'm going to order a different router and just bin this one. And NEVER buy another Netgear device.
Sorry that this has become a rant!
I forgot to add another issue I had, though this one I had before this firmware. I'm not sure when it was introduced, but I was reminded of it by reading some of the other posts.
Devices that connect to 5G are sometimes getting denied access even though the PSK is correct but connect fine not the 2.4G SSID. This gets "fixed" with a reboot.
And I said that sometimes the router stops responding but I can still get to the internet, well I had also noticed that sometimes that's not the case, but thought it was my internet provider. It's possible the router crashed and rebooted. Again, this didn't happen until this firmware.
I can't reproduce it so I don't always know when it's one thing or another.
Now this is so frustrating because with COVID restrictions, my wife and I are both working from home and notice these issues more frequently.
Hello,
A brand new issue with 1.0.3.80 : after "some time - less than 2 days" Attached Devices is corrupted : it shows only wired or not the 5GHz or ... or some strange unknown devices with IP address out of local domain...
BR
Ron