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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
I'm experiencing the same issues on the .80 firmware i.e. Disconnection of all devices with or without SmartConnect activated. Two different scenarios noted:
1. Auto disconnection if no activity
2. All devices dropped if one device is taken out of range (As stupid as it sounds, after I went out of my apartment and came back, all devices got disconnected while my phone did not connect back)
Reverted to 64 and things are back to normal.
I am running into similar issues. The WiFi becomes unstable once some devices have some drop in signal strength. Did a speed test under these conditions with QoS on and the results are all over the place, very unstable. Wired was ok. Interestingly I haven't really determined a failure pattern on the 2.4ghz signal but it crashes hard, disconnects all devices and freezer the router web interface. Interestingly the 5G side of the router continues to work but the wired portion is random. Somtimes the wired continues to work, other times the port goes dead.
I downgraded to the previous firmware version and all problems dissapeared.
Someone really messed this one up I think.
Also.... how do I get the lights blinking again. It gives me the option to turn off blinking but no option to turn them back on. Is this another firmware omission? Even the manual talks about changing blinking status on and off but the option doesn't seem to exist to turn blinking back on. Let me know if anyone knows about this. I run many devices and sometimes need to troubleshoot communication issues. If would be nice if I could do some of this without opening up monitoring software.
I followed a user's recommendation from another thread and reset the router, installed the latest .80 firmware and reset it again. Set up the router from scratch instead of restoring saved settings.
I then disabled/did not enable the following:
- Smart Connect
- 20/40 MHz coexistence
- Implicit BEAMforming
I enabled WPA2 and WPA3 security.
The router is working fine now. No drops if there is no activity and able to reconnect after going out of range.
Before my earlier post, I had reset the router and setup from scratch and it obviously did not work. I don't know if the combination of steps helped or the change in settings.
If anybody wants to troubleshoot without resetting the router, you could try disabling the 20/40 MHz coexistence (in Advanced --> Wireless Setup) and see if it works. A Google search of the feature led me to an unrelated forum where turning it off helped improve extender connectivity.
I follow the suggestions of abelak and turned the 3 features off. Nows it works perfectly ! Thanks.
Whilst it's good to have a workaround, obviously there are bugs to be fixed and the backup / restore process remains deficient.
Yeah. Just strip away all the features that you wanted and paid for so it is reduced to a $50 router and THEN it works! I think we've been had.
- Why isn’t anyone from Netgear coming into the community forums and providing any kind of transparency or update to the issue at hand? It’s such poor customer support.