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Forum Discussion

Retired_Member's avatar
Retired_Member
Jun 17, 2020

RAX40 Firmware 1.0.3.80 Crash/Bug Log

Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 22, 2020

Hello Nighthawk AX Community, 


Thanks for sharing your feedback. I'll have the information forwarded to our product teams. In the meantime, may you confirm and let me know if reverting to the previous firmware version helps.

 

Thanks,

Christian 

Retired_Member's avatar
Retired_Member
Jun 23, 2020

Christian_R  My EAX20 + RAX40 connectivity issue indeed gets resolved with a lower version of the firmware.

  • Profinet's avatar
    Profinet
    Star
    Jun 23, 2020

    Yes, this is confirmed. Returns back to normal functionality with the firmware before this latest release. Has been running fine now for a few days. 

    • ronald_fr's avatar
      ronald_fr
      Luminary
      Jun 23, 2020

      Hello,

      back to 64 f/w and allways

        iPhone 11 issue

        [WLAN access rejected: incorrect security]....

       

      But less issues compared to 80 f/w

       

      BR

      Ron

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 26, 2020

    Hello Community, 


    For those still experiencing issues and would like to work with our support team. Please send me a private message with your email, contact info, and serial number. 

     

    Thanks,
    Christian 

    • A_Ochoa's avatar
      A_Ochoa
      Tutor
      Jun 26, 2020
      I would like for Netgear, to resolve the issue with a new Update. My router did not fixed with the Firmware downgrade, so I restarted it to Factory Setting and will use it again hoping the issue goes away.
      How do I know you work for Netgear?
      Why no give your netgear email address and I will mail you?
    • Retired_Member's avatar
      Retired_Member
      Jun 26, 2020

      Christian_R 

       

      I sent you a PM.

    • Dhinla's avatar
      Dhinla
      Guide
      Jun 29, 2020

      I would be happy to, but I don't know how to send a private message.