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Forum Discussion
Retired_Member
Jun 16, 2020RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
abelak
Jun 19, 2020Guide
I'm experiencing the same issues on the .80 firmware i.e. Disconnection of all devices with or without SmartConnect activated. Two different scenarios noted:
1. Auto disconnection if no activity
2. All devices dropped if one device is taken out of range (As stupid as it sounds, after I went out of my apartment and came back, all devices got disconnected while my phone did not connect back)
Reverted to 64 and things are back to normal.
abelak
Jun 27, 2020Guide
I followed a user's recommendation from another thread and reset the router, installed the latest .80 firmware and reset it again. Set up the router from scratch instead of restoring saved settings.
I then disabled/did not enable the following:
- Smart Connect
- 20/40 MHz coexistence
- Implicit BEAMforming
I enabled WPA2 and WPA3 security.
The router is working fine now. No drops if there is no activity and able to reconnect after going out of range.
Before my earlier post, I had reset the router and setup from scratch and it obviously did not work. I don't know if the combination of steps helped or the change in settings.
If anybody wants to troubleshoot without resetting the router, you could try disabling the 20/40 MHz coexistence (in Advanced --> Wireless Setup) and see if it works. A Google search of the feature led me to an unrelated forum where turning it off helped improve extender connectivity.