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Forum Discussion
Anonymous
Jun 17, 2020RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
carminea
Jul 17, 2020Star
Conclusion to all this. Stay away from netgear. Plenty of other brands out there rated high
ncdancer
Jul 18, 2020Guide
This is frustrating,
I have been trying to get RAX 40 firmware .80 to be stable for several weeks and today I downgraded to .64, hoping for the best.
- I have re-started router numerous times, on the worst days at least three restarts.
- Set router back to factory setting twice.
- Disconnected devices one by one.
- Spent hours on the phone with AppleCare tech support.
- Running Apple wireless diagnostic tool in the background generated many logs sent to Apple. Apple says the problem is in the router.
I am hoping for a fix soon.
- ncdancerJul 20, 2020Guide
The router has been stable for over 24 hours after the rollback to FM .64. Wondering if Netgear has ackkowledged the problem because the Nighthawk app and the webapp are still offering to update (or break) the router, see screenshot.
- AnonymousJul 20, 2020
I turned off the auto update function from the router configuration, just got to live with this for a while.
- DhinlaJul 20, 2020Guide
I have it working, although I can't tell anyone that it was either pleasant or easy. I have RAX40 in AP mode.
I rolled it back and it worked.
I rolled it forward and it stopped working - again.
I did a factory reset.
I rolled it back.
I did another factory reset.
I rolled it forward.
It started working on the latest firmware.
I think that's a lot of effort for this router - it's incredibly frustrating and disappointing. I think Netgear should pull the new firmware until it gets it right. And Netgear should offer free support to anyone with a RAX40 who is out of time in terms of warranty.