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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
This is frustrating,
I have been trying to get RAX 40 firmware .80 to be stable for several weeks and today I downgraded to .64, hoping for the best.
- I have re-started router numerous times, on the worst days at least three restarts.
- Set router back to factory setting twice.
- Disconnected devices one by one.
- Spent hours on the phone with AppleCare tech support.
- Running Apple wireless diagnostic tool in the background generated many logs sent to Apple. Apple says the problem is in the router.
I am hoping for a fix soon.
The router has been stable for over 24 hours after the rollback to FM .64. Wondering if Netgear has ackkowledged the problem because the Nighthawk app and the webapp are still offering to update (or break) the router, see screenshot.
I turned off the auto update function from the router configuration, just got to live with this for a while.
I have it working, although I can't tell anyone that it was either pleasant or easy. I have RAX40 in AP mode.
I rolled it back and it worked.
I rolled it forward and it stopped working - again.
I did a factory reset.
I rolled it back.
I did another factory reset.
I rolled it forward.
It started working on the latest firmware.
I think that's a lot of effort for this router - it's incredibly frustrating and disappointing. I think Netgear should pull the new firmware until it gets it right. And Netgear should offer free support to anyone with a RAX40 who is out of time in terms of warranty.
- I wish the same, they should offer free support to clean up the mess created by them.
- I followed the directions to factory reset several times, that didn’t help. My router is dead, doesn’t communicate with anything.
- I’m going with a surfboard ax 11000. Hope it works nice
Did you plug in directly? Once I did the factory reset I was able to get in using default logins and a direct ethernet connection. I rolled back the firmware and everything is fine again. I also turned off auto-updates.