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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
This is my last message here.
Full refund of my router this weekend...
Happy man ! ;)
Good luck to all of you !
benoit_fr wrote:This is my last message here.
Full refund of my router this weekend...
Happy man ! ;)
Good luck to all of you !
Netgear should take back these routers and refund everyone.. this is such a criminal act to sell a product with faulty firmware and then expect people to pay for a support/service plan for them to do anything about it.
I had my first issue with firmware version 1.0.3.62. On my Wifi-6 Galaxy phone, the internet began to run choppy then sites failed to load. Finally I lost connection to the router and the phone would no longer reconnect to the router over 2.4Ghz or 5Ghz getting a unable to obtain IP address error. All of my other Wifi devices are not Wifi-6 and didn't have any connection issues. I decided to disable AX on the router and reboot. Now my phone connects to router once again but not using Wifi-6. I also had similar issues with AX when I was using firmware version 1.0.3.80.
Eagle-Two wrote:I had my first issue with firmware version 1.0.3.62. On my Wifi-6 Galaxy phone, the internet began to run choppy then sites failed to load. Finally I lost connection to the router and the phone would no longer reconnect to the router over 2.4Ghz or 5Ghz getting a unable to obtain IP address error. All of my other Wifi devices are not Wifi-6 and didn't have any connection issues. I decided to disable AX on the router and reboot. Now my phone connects to router once again but not using Wifi-6. I also had similar issues with AX when I was using firmware version 1.0.3.80.
ridiculous that you'd need to be disabling a feature which was touted by the marketing of the router in order for it to provide even the basic level of networking capabilities....At this point in time after the time we've been waiting - this would look like a candidate for a class action lawsuit. The device doesn't do what it was advertised to do. Wifi-6, etc don't work. They clearly are NOT fixing the issue as the firmware they push out is garbage, and people have been waiting for the features they promised for over a year.
Maybe this will perk their ears up.
Either fix the issue or refund ALL the people that have had these routers which do NOT work as advertised.
It has been over a week since I downgraded my RAX35 from 1.0.3.80 to 1.0.3.62 and the router has been stable after disabling AX. When I had AX enabled, my Wifi-6 phone disconnected after a day and wouldn't reconnect to the router until the router was rebooted. I then disabled AX on the router and after 7 days I haven't seen any disconnects or freezes. I bought the RAX35 for Wifi-6 but my Galaxy phone seems to have connections issues after a few days when its enabled.
Eagle-Two wrote:It has been over a week since I downgraded my RAX35 from 1.0.3.80 to 1.0.3.62 and the router has been stable after disabling AX. When I had AX enabled, my Wifi-6 phone disconnected after a day and wouldn't reconnect to the router until the router was rebooted. I then disabled AX on the router and after 7 days I haven't seen any disconnects or freezes. I bought the RAX35 for Wifi-6 but my Galaxy phone seems to have connections issues after a few days when its enabled.
that's good to hear that you're having less disconnections but yes disabling a feature which is meant to work is not a plausible or acceptible solution in order to not encounter disconnections or drops.. Netgear, I'm looking at you here.
From my side, I have enabled AX on the beta firmware for my RAX40 and I have not had any drops in WIFI nor any disconnections from my WIFI6 enabled devices connected (both my iPhone 11 Pro Max and my wife's Samsung Galaxy S10). 4.5 days now connected without any interruptions. I'm hoping it doesn't suddenly drop out connection later this week whilst I'm doing my proctored AWS exam at home.