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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
I had my first issue with firmware version 1.0.3.62. On my Wifi-6 Galaxy phone, the internet began to run choppy then sites failed to load. Finally I lost connection to the router and the phone would no longer reconnect to the router over 2.4Ghz or 5Ghz getting a unable to obtain IP address error. All of my other Wifi devices are not Wifi-6 and didn't have any connection issues. I decided to disable AX on the router and reboot. Now my phone connects to router once again but not using Wifi-6. I also had similar issues with AX when I was using firmware version 1.0.3.80.
Eagle-Two wrote:I had my first issue with firmware version 1.0.3.62. On my Wifi-6 Galaxy phone, the internet began to run choppy then sites failed to load. Finally I lost connection to the router and the phone would no longer reconnect to the router over 2.4Ghz or 5Ghz getting a unable to obtain IP address error. All of my other Wifi devices are not Wifi-6 and didn't have any connection issues. I decided to disable AX on the router and reboot. Now my phone connects to router once again but not using Wifi-6. I also had similar issues with AX when I was using firmware version 1.0.3.80.
ridiculous that you'd need to be disabling a feature which was touted by the marketing of the router in order for it to provide even the basic level of networking capabilities....
At this point in time after the time we've been waiting - this would look like a candidate for a class action lawsuit. The device doesn't do what it was advertised to do. Wifi-6, etc don't work. They clearly are NOT fixing the issue as the firmware they push out is garbage, and people have been waiting for the features they promised for over a year.
Maybe this will perk their ears up.
Either fix the issue or refund ALL the people that have had these routers which do NOT work as advertised.
Don't know how to go about it, but how do we get some sort of petition going lol
OK folks as mentioned in another thread, but to keep everyone updated, we may be getting somewhere. I just got off the phone with a L2 support rep as my case was esclated by Christian_R. I was provided with an updated beta firmware (RAX40-V1.0.3.83_1.0.6) which I'll be testing over the next day or so. All seems OK at the moment but it's still too far to tell. I currently have AX disabled, but I will be enabling it soon to see if it works on this firmware version.
Also, I no longer have issues with my TP-Link KASA KP303 smart power strips crashing my router whenever it tries to establish a connection.
Fingers crossed this beta will be good to go to be released as an official build.