NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Started a couple nights ago we lost internet connection. Last night tried everything you could think of rebooting and a factory reset and still nothing. Found out our password had changed somehow and our network had changed as well with no notification. Even with those changes we still couldn’t get on, it kept saying unsecured network. Called Spectrum this morning and they told me the last few days between 12 am and 3 am the router shuts our modem off for about 3 hours and ends up doing a factory restart. This is getting ridiculous.
ahenderson_04 wrote:
Started a couple nights ago we lost internet connection. Last night tried everything you could think of rebooting and a factory reset and still nothing. Found out our password had changed somehow and our network had changed as well with no notification. Even with those changes we still couldn’t get on, it kept saying unsecured network. Called Spectrum this morning and they told me the last few days between 12 am and 3 am the router shuts our modem off for about 3 hours and ends up doing a factory restart. This is getting ridiculous.haven't encountered that kind of issue with the rax40 yet - my internet connection has always been up even during the times that wifi dropped. have you gotten a chance to contact netgear support yet?
Worst experience ever!
I bough the router on Amazon Warehouse, the router was stuck and wasn't booting. Following differnt procedures I managed to reflash the firmware and make it work (if we can say so). First of all I am very deluded, I was expecting another product for this price point. The only thing that differenciate this product from the others is WiFi6, others doesn't have it but are solid and probably are based on linux. :smileyfrustrated:Anyway, I'm experiencing the same problems described by all the people in this thread and after all this time passed without any fix, I just want to get rid of it.
It's frustrating that I also cannot sell it, I don't want to scam people.Next router I will choose something else. Very sad. :smileysad:
itsmehueyhow is going with the beta firmware?
capruro wrote:Worst experience ever!
I bough the router on Amazon Warehouse, the router was stuck and wasn't booting. Following differnt procedures I managed to reflash the firmware and make it work (if we can say so). First of all I am very deluded, I was expecting another product for this price point. The only thing that differenciate this product from the others is WiFi6, others doesn't have it but are solid and probably are based on linux. :smileyfrustrated:Anyway, I'm experiencing the same problems described by all the people in this thread and after all this time passed without any fix, I just want to get rid of it.
It's frustrating that I also cannot sell it, I don't want to scam people.Next router I will choose something else. Very sad. :smileysad:
itsmehueyhow is going with the beta firmware?
any way you can return the router? if you can, do it. honestly it will save you so much headache.
the beta is surprisingly going strong. as mentioned, I only encountered one initial wifi drop on the first day that I installed it, but since then, 2 weeks after, I haven't had any drops and have AX enabled. All my wifi6 devices connect fine and are working well.