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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
After complaining on the officiale Netgear FB page, I was contacted directly by the Italian Netgear support, I must say, very polite and capable.
They made me sign to get the beta firmware and since I installed it (V1.0.3.83_1.0.2) I had no more problems (on the same network I also have an EAX20 that was arguing a lot with the RAX40).
I activated AX and SmartConnect on both of them and finally I have a high performance Wi-Fi network without reboots or continuous bugs.
I'm still waiting a few days before exulting definitively but the premises are good.
Gioel_Assecondi wrote:After complaining on the officiale Netgear FB page, I was contacted directly by the Italian Netgear support, I must say, very polite and capable.
They made me sign to get the beta firmware and since I installed it (V1.0.3.83_1.0.2) I had no more problems (on the same network I also have an EAX20 that was arguing a lot with the RAX40).
I activated AX and SmartConnect on both of them and finally I have a high performance Wi-Fi network without reboots or continuous bugs.
I'm still waiting a few days before exulting definitively but the premises are good.
I've been on V1.0.3.83_1.0.6 for about 3 weeks now. I contacted them with updates regarding my experience about 2 weeks ago and yet they still haven't gotten back to me. Support has fallen off the face of the earth again for me. I'm hoping they finalise the new firmware soon, as I have a similar experience as you, albeit only 1 initial dropout on the first day after installing the beta. It's been MONTHS, I seriously don't understand why they're taking so long to finalise the firmware.