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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
It blows my mind away that people can't share the firmware and that it's still not fixed but also that to get the firmware you need to call support in which they try and make you pay for fixing a product that is known to have issues. This is annoying I just went back to my wrt1900ac. I wish they would just publish the beta firmware that seems to work as I need the extra range for security cameras.
Beta firmware can be very unpredictable and some times the firmware is written to test on a select few devices with the aid of level 2 support.
This way they can control the whole process and find the results in an orderly method which means fixes are quicker.
So let's see... I bought this POS about a year ago, it didn't work and it still doesn't work correctly. The choice is constant disconnects or drop back to firmware thay has serious security issues. Damned if you do and damned if you don't. But wait!!! There's beta firmware to correct the problem! Aw-w-w, but you can't get it and there's no plan for general release. Moderators are hiding under their desks. Support wants you to PAY so they can tell you that they don't have a solution. Sounds like a great deal to me. What a flippin circle J! Fix it or refund our money. I'll be posting the CEO's email address and I encourage each of you to tell him about his RAX40 team.
- Couldn't agree more how can you have a product that just doesn't work at all. Not kind of not working but completely not working. I rather an unstable beta than absolutely no function at all.
grumpyolman22 wrote:So let's see... I bought this POS about a year ago, it didn't work and it still doesn't work correctly. The choice is constant disconnects or drop back to firmware thay has serious security issues. Damned if you do and damned if you don't. But wait!!! There's beta firmware to correct the problem! Aw-w-w, but you can't get it and there's no plan for general release. Moderators are hiding under their desks. Support wants you to PAY so they can tell you that they don't have a solution. Sounds like a great deal to me. What a flippin circle J! Fix it or refund our money. I'll be posting the CEO's email address and I encourage each of you to tell him about his RAX40 team.
I agree with your sentiments, and this whole thing has been an absolute debacle. I still haven't gotten any further response from my case raised after I started testing the beta and I've made numerous follow ups. I've even asked Christian_R to also follow up but still nothing..
OK after weeks and numerous follow ups to my L2 support representative, they finally have another beta for me to test.. RAX40-V1.0.3.83_1.0.10 dated 4th November 2020
I'll be testing and monitoring over the course of the week and will report back my findings and experience with the update.