NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
Jun 17, 2020RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
ExcelsiorNY8
Nov 06, 2020Aspirant
Yes reverting to previous firmware stabilizes the router. If I upgrade again it will render it useless, I’ve upgraded and downgraded several times. I have spent who knows how many hours on the phone with netgear support and they exchanged router for a new one. Issues still persist as soon as I upgraded to 1.0.3.80. This is a major issue since we are not able to use wpa3 unless we update firmware. Is a fix being worked on?
itsmehuey
Nov 06, 2020Luminary
Yes.. if you’ve been following the discussion around the forums a number of us have been testing beta versions which include numerous fixes. I don’t use WPA3 so cannot comment on that. However I haven’t had any dropouts with the latest beta I’ve been shared by the Netgear engineer and I have ax enabled and have not disabled anything.
- ExcelsiorNY8Nov 06, 2020Aspirantitsmehuey where did you get the beta your currently using? Do you have this engineer’s email? Thanks!
- itsmehueyNov 06, 2020LuminarySorry but no I don’t have their email. So communications were done through Netgear level 2 support who were provided the beta firmware from the engineer team. You’d need to raise a support case with Netgear which will go to L1 support first. I had to go through so many hurdles and required the assistance of one of the mods here to escalate my initial support case to L2.
- vijaygopal81Nov 08, 2020Tutor
Could you share with us the beta firmware?