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Forum Discussion
Anonymous
Jun 17, 2020RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
vijaygopal81
Nov 18, 2020Tutor
After many days of chat on FB messenger, the L2 support person gave me call and noted down all the issues. The support person was helpful. Atlast after 15 mins of conversation, agreed to provide the Beta Firmware link after signing of NDA.
Just updated the firmware and enabled logs capture. Will monitor the performance in the next few days, fingers crossed.
grumpyolman22
Nov 18, 2020Star
... and why wouldn't Netgear offer the beta firmware to anyone who is willing to sign the NDA? There is no downside for them and they might actually get real world input as opposed to leaving the rest of us in the dark... and angry.
- vijaygopal81Nov 18, 2020Tutor
True that.
Maybe they want to try the beta with a closed set of users rather than opening it up to the world.
- NewfiedroolNov 18, 2020Virtuoso
grumpyolman22 wrote:... and why wouldn't Netgear offer the beta firmware to anyone who is willing to sign the NDA? There is no downside for them and they might actually get real world input as opposed to leaving the rest of us in the dark... and angry.
The idea of a NDA is that it should not be talked about and this thread is a perfect example why.
no Beta should be talked about openly if an NDA has been agreed, it just stirs people up.- vijaygopal81Nov 19, 2020Tutor
I understand your point about NDA, but people who have bought this expensive router are suffering with disconnections in a world where Work from Home is the new normal. Netgear employess wont help anyone in this community anyways. So I dont think there is anything wrong in sharing something which could help a few users who are struggling with below standard router which was sold as a Flagship model.
- NewfiedroolNov 19, 2020Virtuoso
This why Betas should be behind closed doors. If nothing was mentioned you would not be asking for it to be shared and with some Betas it can void warranty.
im sure they will release an update, like all routers especially a AX routers it can take a while to became stable as the chipset manufacturers release updates to drivers.my RAX120 was in the same boat and runs well now. Im sure it will soon come out and may include a security patche too.