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Forum Discussion
Retired_Member
Jun 17, 2020RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
FrustratedUser6
Dec 01, 2020Aspirant
All, I have had issues since utilizing this firmware update and reverted back to previous version (I actually have the RAX35 to be clear). After hours with Netgear support they gave me a new version of firmware. It worked for a few days and then started behaving the same way where I had to reboot every 4+ hours of use. Very frustrating. I had noticed that when I went to reboot it that the router was quite warm. I just received a digital infrared thermometer that day so I checked it. It was 112F on the top of the unit. I proceeded with the reboot and then put a small electric desk fan on top of the unit blowing into it. It has now run for 24 hours with no issues. Would be curious if this would work for others as well. Looks hideous but at least I am able to get my work done. The router is sitting on a marble fern stand all by its lonesome so not in a cabinet or near any heat source. I have a LOT of devices both wired and wireless. Not sure why the new firmware would cause it to run hotter than the old one. The other suggestion I have is to log into the router and turn all the LED lights off. Again, I think this helps some with the temperature of the unit. I will try and provide an update as to whether it continues to have no issues. Fingers crossed.
Retired_Member
Dec 01, 2020That router needs to be replaced; it sounds like a hardware issue ...