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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Beta 83 works okay and the only reason some of us got this beta is that we made enough noise.
Now I'd say we all deserved the v2 and we should make RMA requests to receive the v2. Has anyone contacted Netgear for replacing v1 for a v2?
I started having issues with the new beta firmware 83_1.0.10. For the past couple days the internet connection has not been very stable with wifi dropouts, certain wifi devices like the smart tvs dropping connection and not being able to reconnect, requiring a whole power recycle almost everyday again. I contacted my customer service now that Netgear has a new hardware version for the RAX40, I asked to get a replacement to the Rax40v2. Let's see what they say
- Damn that sucks that you’re now having issues with the beta. Keep us updated on how it goes with your support rep regarding the v2.
Yep, going back to good ol reliable firmware 64 today. I am not even going to bother with 88 since it is literally a castrated firmware with functionality removed that device is supposedly capable of. I am starting to regret the RAX40. All I want is that it properly delivers SmartConnect WPA3 etc without lock ups and freezes ad dropouts
I just wanted to chime in on this. I have an RAX35 v1 and am not experiencing any problems with it. I never updated to the 1.0.3.80 firmware thanks to this thread that was created months ago. I did, however have most of the same problems you guys are discussing when I upgraded to the .62 version, when I first bought the router about a year ago. After a factory reset, none of the problems came back and the router has been stable since that time. The only time the router has been rebooted is during a power outage. I don't know why I've never had any issues. Most of the features (AX, etc) are enabled on mine. The only thing I don't have enabled is the 2.4Ghz band.
I also wanted to say that I have been following this thread daily, since I have one of the routers in question. Thanks to Bushmaster and Itsmehuey for taking the painstaking hours to keep us all updated. I consider myself to be 'semi-retired' from the IT industry, but I still maintain a few networks. I've always been a fan of Netgear but based on everyone's experiences that I've read in this thread, I'm not sure I'll ever buy one of their products again. The way they have handled this is inexcusable, in my opinion.
To be fair, I believe that, since the release of AX, other routers have been 'strange' as well. At our vacation home, I have another brand of router and I have read complaints on those boards too. Based on everything I've read here, I think I'll remain at my current (.62) firmware on this RAX35 unless someone can give a reason that its not safe. I'll eventually retire this 1 year old router and replace it with another brand due to my disappointment with the way Netgear support has handled this one.
My main reason for writing this is to thank Bushmaster and Itsmehuey for keeping us all informed. In my case, you have saved me a lot of aggravation.
I'm not going to question my fellow sufferers BUT 1.0.3.64 has serious security issues! Yes, it works fine without all the features you paid for IF you don't mind waking up some morning with an empty bank account and all of your credit cards maxed out. Install 1.0.3.88 and ask Netgear where the advertised features are. Don't expect a reply.
<https://kb.netgear.com/000061495/Security-Advisory-for-Denial-of-Service-on-RAX40-PSV-2019-0210>
Your friendly Netgear software techs are, well, um, "technically cllenged".
- itsmehuey
So Netgear countered my v2 replacement request with a "we have a new beta for you to test" statement today. Told them this is the last beta I'm testing. I want the v2, it's clear to me that v2 is a fix for what they learned from RAX40.
Retired_Member wrote:
itsmehuey
So Netgear countered my v2 replacement request with a "we have a new beta for you to test" statement today. Told them this is the last beta I'm testing. I want the v2, it's clear to me that v2 is a fix for what they learned from RAX40.that's so pathetic... keep pushing them and keep us updated.