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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Damn that sucks that you’re now having issues with the beta. Keep us updated on how it goes with your support rep regarding the v2.
I just wanted to chime in on this. I have an RAX35 v1 and am not experiencing any problems with it. I never updated to the 1.0.3.80 firmware thanks to this thread that was created months ago. I did, however have most of the same problems you guys are discussing when I upgraded to the .62 version, when I first bought the router about a year ago. After a factory reset, none of the problems came back and the router has been stable since that time. The only time the router has been rebooted is during a power outage. I don't know why I've never had any issues. Most of the features (AX, etc) are enabled on mine. The only thing I don't have enabled is the 2.4Ghz band.
I also wanted to say that I have been following this thread daily, since I have one of the routers in question. Thanks to Bushmaster and Itsmehuey for taking the painstaking hours to keep us all updated. I consider myself to be 'semi-retired' from the IT industry, but I still maintain a few networks. I've always been a fan of Netgear but based on everyone's experiences that I've read in this thread, I'm not sure I'll ever buy one of their products again. The way they have handled this is inexcusable, in my opinion.
To be fair, I believe that, since the release of AX, other routers have been 'strange' as well. At our vacation home, I have another brand of router and I have read complaints on those boards too. Based on everything I've read here, I think I'll remain at my current (.62) firmware on this RAX35 unless someone can give a reason that its not safe. I'll eventually retire this 1 year old router and replace it with another brand due to my disappointment with the way Netgear support has handled this one.
My main reason for writing this is to thank Bushmaster and Itsmehuey for keeping us all informed. In my case, you have saved me a lot of aggravation.
I'm not going to question my fellow sufferers BUT 1.0.3.64 has serious security issues! Yes, it works fine without all the features you paid for IF you don't mind waking up some morning with an empty bank account and all of your credit cards maxed out. Install 1.0.3.88 and ask Netgear where the advertised features are. Don't expect a reply.
<https://kb.netgear.com/000061495/Security-Advisory-for-Denial-of-Service-on-RAX40-PSV-2019-0210>
Your friendly Netgear software techs are, well, um, "technically cllenged".
- "BUT 1.0.3.64 has serious security issues"
I'm sure .88 also suffers from security issues which they will correct 6-7 months from now. Either way, it's futile to own this RAX40. I want a v2 that they fixed. One doesn't out of the blue release a new version of the hardware if the previous version worked fine.
So far no response from Netgear but it's Sunday. I'll wait.They do, the RAX120 now has a RAX120v2 and has been a great router. In this case it's going to support a few more WiFi 6 standards like UL OFDMA.
Thanks for the security patch reminder. I spent days trying to get .80 to work before going back to .64 where I stayed out of pure frustration. I updated to .88 and my wifi crased twice in 4 hours. After turning off Wifi 6 things seam to be working again, no AX speeds, WPA3 or OFDMA! As you said, we paid for a wifi 6 router that only works in wifi 5 mode. When I get a few minutes I'll get on the phone with support to hear them tell me I have to pay them to look into their problem.
One of the reasons I keep purchasing Netgear is because of the strong community, thank you. My research into replacing my RAX40 with a non Netgear product starts today.
