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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
itsmehuey
So Netgear countered my v2 replacement request with a "we have a new beta for you to test" statement today. Told them this is the last beta I'm testing. I want the v2, it's clear to me that v2 is a fix for what they learned from RAX40.
So Netgear countered my v2 replacement request with a "we have a new beta for you to test" statement today. Told them this is the last beta I'm testing. I want the v2, it's clear to me that v2 is a fix for what they learned from RAX40.
Retired_Member wrote:
itsmehuey
So Netgear countered my v2 replacement request with a "we have a new beta for you to test" statement today. Told them this is the last beta I'm testing. I want the v2, it's clear to me that v2 is a fix for what they learned from RAX40.
that's so pathetic... keep pushing them and keep us updated.
... and they'll play the beta game until you surrender or your warranty expires. It's called "running out trhe clock".
Oh, what a surprise, the final beta that I am given to test is the .88 available publicly. I did a WinMerge comparison, the file I downloaded from Netgear Support and the file the customer service rep who has been supplying me with beta firmware linked to are IDENTICAL. Indeed, they are trying to run the clock out. There is got to be a place where we can complain about this shady practice, such as BBB or something! I am fed up with this. This is a defective product since they don't have a working firmware for it. I am going to try to return it.
Has there been confirmation that connection issues were resolved with the V2 routers?
Each time I have posted the contact info for the responsible Netgear executive, the post has been deleted by a ghost moderator.
Retired_Member wrote:Oh, what a surprise, the final beta that I am given to test is the .88 available publicly. I did a WinMerge comparison, the file I downloaded from Netgear Support and the file the customer service rep who has been supplying me with beta firmware linked to are IDENTICAL. Indeed, they are trying to run the clock out. There is got to be a place where we can complain about this shady practice, such as BBB or something! I am fed up with this. This is a defective product since they don't have a working firmware for it. I am going to try to return it.
WHAT?? Are you serious?! they basically gave the final beta release candidate that they released as .88 to the public?! So that one also doesn't support AX, OFDMA, WPA3 and smart connect either? They went completely backwards since the .83 beta that I am on.
- Netgear contacted me today and offered a replacement for my RAX40. They want to give me a RAX43. I guess I'll take it as long as it's not someone's hand-me-down.
