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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Hi, thanks for starting this thread.
I have an RAX40 running V1.0.3.80_1.0.1 firmware.
Was experiencing multiple dropouts per day. Spoke to my ISP - they confirmed it is a router issue.
Also purchased an EAX20 extender. Would not connect to RAX40.
Followed advice from this community and downgraded firmware to V1.0.3.64_1.0.1
At least I can connect the extender now. Shame it no longer has Smart Connect.
Have lost many days to this router. Netgear phone support was completely useless - told me to return my extender because it's faulty!
I'm waiting for confirmation that the 1.0.3.88 firmware won't brick my router. Would really prefer Smart Connect than having to manually select.
Cheers
My recommendation to you is ... return it and get your money back if you can.
Run, don't walk... This is the biggest piece of garbage I have ever had.
Buy anything else.
I'm surprised nobody has started a class action for this.
Hello All,
this is my very last message : again the same issue (I was so confident); now I'm at the end!
So I went to my provider. They were ok to give me money back w/o any discussion.
I added 30€ to obtain a brand new rt-ax82u ... So for any issue (?) I have to change community.
Good luck
R
Should've insisted on a replacement to a router that works... V1 is garbage.
Worked for me, first try
Profinet wrote:Should've insisted on a replacement to a router that works... V1 is garbage.
Worked for me, first try
worked for you and maybe a select few others (who some chose to pay extra to expedite their RMA), but many of us have been shut down and left in the dark without a replacement. Netgear have been terrible with this whole thing...
Christian_R it truly amazes me that you and all of the other moderators in this forum have turned a blind eye to the fact that there are over a dozen reports of the RAX40v1 being faulty and technicians/engineers doing crap-all to provide a proper fix (instead, removing features/functions to get the router to be even somewhat stable) and customer support refusing to replace our faulty products. As you can see from numerous posts, many of us are also throwing away the router to purchase routers from other competing brands/providers and are never coming back to Netgear products.