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Forum Discussion

Andy-s's avatar
Andy-s
Follower
May 29, 2020

RAX40 frequent disconnects Surface Pro 4, 5 MacBook

This new router works great with my Xbox, Lifx lights, security cam, Samsung S10, new Surface laptop 3 but with Surface Pro 4, Pro 5 and on Mac Book Pro 2016 (bootcamp) running Windows 10, it's keep d...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 02, 2020

Hi Andy-s,

 

Welcome to the community! May you provide us with the firmware version your RAX40 is currently on? 

 

Thanks,

Christian 

subs_rlau's avatar
subs_rlau
Aspirant
Sep 05, 2020
Same issue here and my firmware version is v1.0.3.80_1.0.1. No issue for other devices using the router RAX40, except Surface Pro 6. The Surface Pro 6 works well with other networks, say Wifi shared by the tethering from mobile. Any advice?