RAX40 is connected to internet but will not connect WIFI devices to internet?

> RAX40 [...]

   Firmware version?  Connected to what?

> [...] is connected to internet [...]

   You determined this how, exactly?  As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.

> [...] Also the "lock" light botton is on? [...]

   What is this 'the "lock" light botton'?  What does Netgear call it?

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".  Further reading might not hurt,
either.

> [...] Is there a way to factory reset the router?

   In general, the folowing obscure technique is often effective:

      https://en.wikipedia.org/wiki/RTFM

   In the User Manual, look for "Factory Settings".

> [...] it's telling me the answers to the secuity questions are wrong?

   There were bugs in the password recovery parts of many Netgear
firmware releases.

> How do I reset this?

   The usual settings-reset procedure should deal with the "admin"
password, too.