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Forum Discussion
RAX40 is unstable. Keep shopping
If you are considering a purchase of the AX4/RAX40 router DON'T DO IT. Keep shopping. I reported this 'restart and lost configuration' problem three weeks ago and netgear still hasn't solved the pr...
Hello jjw001 - Have you gotten in contact with support since receiving your replacement?
~Christian
Yes many times. Basically, they have just told me they are working on it. They have been unable to solve the problems and refuse to refund my money. I honestly think they lack the expertise to fix these problems.
Hello jjw001 - Would you mind sending me a message with the current firmware version the router is on and your latest case number. I'd like to assist with support following up on your report.
Thanks,
Christian
I am running the latest firmware version listed on the RAX40 support page.