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Forum Discussion
Say_What
Oct 31, 2021Aspirant
RAX40 Nighthawk 5 g connection issue
I am logged into my Router and see wifi 2.4 g connection, I scroll down to 5 g connection and see it is greyed out. My computer is logged into and wifi connected to the 2.4 g connection. I cannot get...
- Oct 31, 2021
Thank you for reaching out on a Sunday! I had a device listed that was not my phone name that was blocked. When I checked my phones IP and Mac address that was the device that was mis labeled and blocked. I renamed it and unblocked it and wala my phone is connected. You deserve a pay raise, promotion and 2 week all expenses vacation anywhere in the world! Have a great day!
plemans
Oct 31, 2021Guru - Experienced User
so yes, smart connect does combine the ssids for the 2.4ghz and 5ghz signal.
The devices can switch between the 2 networks.
It shouldn't stop your pixel 5 from joining the network at all.
What error are you getting?
Are you using any special characters in the ssid/password? If so, I'd remove them.
Say_What
Oct 31, 2021Aspirant
Thank you for reaching out on a Sunday! I had a device listed that was not my phone name that was blocked. When I checked my phones IP and Mac address that was the device that was mis labeled and blocked. I renamed it and unblocked it and wala my phone is connected. You deserve a pay raise, promotion and 2 week all expenses vacation anywhere in the world! Have a great day!