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Forum Discussion

Louis551's avatar
Louis551
Aspirant
Jul 23, 2020

Rax40 router locks up

Hi all my router locks up once a week or more have the newest firmware V1.0.3.80_1.0.1 have to unplug and wait 1 minute. Of course you have to pay netgear to talk txt them. 🤬 any ideas? Louis
MeesKees's avatar
MeesKees
Tutor
Oct 06, 2020

I had the same problem with firmware to V1.0.3.80_1.0.1 .

Switched auto update off en go back / install the firmware V1.0.3.64_1.0.1
I have nog problems anymory, so this solved the problem for me...

 

MeesKees's avatar
MeesKees
Tutor
Oct 06, 2020

I had the same problem with firmware to V1.0.3.80_1.0.1 .

 

Switch auto update off and go back/install firmware V1.0.3.64_1.0.1
I have no problems anymore, so this solved the problem for me...

  • itsmehuey's avatar
    itsmehuey
    Luminary
    Oct 06, 2020

    yeah shouldn't be considered as a fix though. a fix would be to actually correct the issues with the firmware.

    • itsmehuey's avatar
      itsmehuey
      Luminary
      Oct 08, 2020

      OK folks we may be getting somewhere. I just got off the phone with a L2 support rep as my case was esclated by Christian_R. I was provided with an updated beta firmware (RAX40-V1.0.3.83_1.0.6) which I'll be testing over the next day or so. All seems OK at the moment but it's still too far to tell. I currently have AX disabled, but I will be enabling it soon to see if it works on this firmware version. 

       

      Also, I no longer have issues with my TP-Link KASA KP303 smart power strips crashing my router whenever it tries to establish a connection.

       

      Fingers crossed this beta will be good to go to be released as an official build.