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Forum Discussion
reetzNZ
Jun 16, 2019Aspirant
RAX40 router slower than previous D7000v2 AND Nighthawk app on android very slow FOR RAX40 router
Firmware (according to NH android app) is v1.0.2.46_1.0.1 I purhased this router RAX40 a week ago when my Netgear D7000v2 was having issues and decided to upgrade to his model instead as the sho...
reetzNZ
Jun 17, 2019Aspirant
I'm not sure whether to respond to this, there is excerpts of comments made and I don't know if you're asking further questions of me but I can assure you I did not get the model of my previous modem/router incorrect, it was D7000v2 not R9000. It is also not the issue as I swapped it for the current and only router that I now have which is RAX40, which is what I am complaining about, the speed of the latter is slower than my previous one. To compare what you have (AX120 shouldn't be slower than R9000!!!) isn't helping my situation, or are you not talking to me, are you talking between each other in my post? G thought I had answered all your questions Mr Kenward, in order for you to help me, haven't I? What is an "AX capable client", how do I know if I have that? I asked for patience and layman's terms and now the tech talk is getting me confused. What should I do, return the RAX40 and get a different router?
michaelkenward
Jun 17, 2019Guru - Experienced User
reetzNZ wrote:
I'm not sure whether to respond to this, there is excerpts of comments made and I don't know if you're asking further questions of me but I can assure you I did not get the model of my previous modem/router incorrect, it was D7000v2 not R9000.
I give up.
You said earlier:
it's the ONT from Chorus who do all NZ fibre installations,
By default, the D7000v2, a modem/router, will not work through an ONT. That is an Optical Network Terminator. They sit on networks that have an optical cable delivering the Internet. The D7000v2 is a DSL modem/router that gets the internet over a copper cable.
I apologise for the distraction that Redtulips7 introduced. It is kn oiwn as "hijacking. I just wanted to correct any misinformation that they introduced. You can safely ignore their messages and any replies to them. They have nothing to do with your problem, which is why hijacking is against the rules.
NETGEAR Community Terms Of Service | Answer | NETGEAR Support
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- Off-Topic posting
- Thread hi-jacking
Back to your issue. Knowing what is happening depends on a proper understanding of your network. I am completely baffled. You say you are replacing a device that should not have worked at all with your optical Internet service. It is like saying you are trying to get a boat to cruise along a motorway, or a car to travel down a river.
- reetzNZJun 17, 2019AspirantOk, I understand when you say it like that, the motorway analogy.
Anyway the D7000 was used prior as an access point but it's no longer in use so I can't keep referring to it, it's just that I got better speed when it was in use. What can I do to get the RAX40 doing a better job? Or should I be considering taking it back and swapping again.- michaelkenwardJun 17, 2019Guru - Experienced User
reetzNZ wrote:
Anyway the D7000 was used prior as an access point ...Access Point or router?
They are very different.
If it was an access point, providing only wifi, then it was connected to a router.
reetzNZ wrote:
...it's just that I got better speed when it was in use.Wifi speed? With what devices? 2.4 Ghz or 5 GHz?
How fast is your internet? What speeds do you get with wired devices?
Wifi speeds are notoriously difficult to measure and compare.
How did you test the speeds.
reetzNZ wrote:
Or should I be considering taking it back and swapping again.That's your call, but you may end up with the same problem.
- reetzNZJun 17, 2019AspirantThe D7000 was connected as an AP while using my previous provider's router. Then when I switched provider to my current one, I was able to solely use the D7000 until it suddenly stopped hence I took the router back to the retailer and instead bought the current RAX40 and now it's slower. We keep talking about the D7000 but I no longer use or have it. I test speeds on my laptop or my mobile at speedtest.com, average approx 95mbps download, 19mbps upload. I test on both 2.4 and 5ghz and usually on wifi only. Is there any settings or tweaking I can do to this router RAX40 that might make a difference? Is it possible switching provider's could make a difference? I feel pretty naive.